Corredor Mató

FAQS

1. I made a pre-booking of an apartment or house; how long do you keep the booking?

The pre-bookings with Corredor Mató have a duration of 24 hours, once these 24 hours have passed the apartment or house will no longer be reserved.

2. The office of Corredor Mató is closed and I have an emergency for which I need to contact immediately, what can I do?

Corredor Mató has an emergency telephone number that will be given to clients renting our properties that should only be used outside office hours and in the case of an emergency. When you call you will be asked to leave a message indicating: a contact number, the name of the rental property number and an explanation of the problem. Corredor Mató will contact you as soon as possible. If the situation provokes a call out that is not a justifiable emergency, or is an oversight attributable to the tenant, Corredor Mató reserves the right to make a charge of 300 euros.

3. At what time can I enter the apartment or house I have reserved?

The entry to the apartments or houses is at 16:00h

4. Today is my last day in the apartment or house, at what time should I leave and check out?

The departure from your apartment or house is at 10 am.

5. Do I have to go to the office to return the keys?

Yes, it is essential that before you leave you pass by the office to leave the keys.

6. Can I take my pet to the apartment or house?

In no case you can take your pet to the apartment or house without the explicit consent of Corredor Mató

7. Do I have to go to the office to pick up the keys?

In principle yes. But in case your apartment or house has an autonomous arrival, you can go directly to the apartment or house. There you will find a small safe containing the keys, which is opened by means of a code. To get the code you must check in online and pay through our website and then you will receive an email where the code of the box will be indicated.

8. I have checked in online, but my house does not have an autonomous arrival and I have to go to the office to get the keys but when I arrive it will be closed. What can I do?

If you have already checked in online, we can leave you the keys in the mailbox of our offices. Contact us for details of the procedure.

9. Is it possible to pay by cash or transfer?

Both payment methods are valid. In case of paying with cash you must go to the office. In case of using the bank transfer, remember to write your reservation number and name in the bank concept and that you must make the transfer three days prior to arrival.

10. I have made the check in online, but I do not want to pay by card via web.

In case I have started the online check in and entered the persons of the reservation but I do not want to pay by card, you can come to our office on the day of the check in to pay by cash.

11. I checked in online but did not receive an email with arrival instructions.

We remind you that if you have not received the email with the key collection instructions, please do not hesitate to contact Corredor Mató on 972 62 00 16 or at agencia@corredormato.com.

12. I wanted to check in online and the system tells me that I cannot do it anymore.

The online check in must be done at least 24 hours before your arrival, otherwise you will not be able to check in online and you will have to come to our offices.

13. What are the best restaurants, supermarkets, and beaches in the area?

If you would like more information, ask us and we will send you a pdf with a compilation of the best restaurants and other information of interest in the area.

14. My apartment includes parking, but I don't know where it is located.

In case your apartment has a parking lot, you can check the information where it is in the first page of the pdf that you will receive after checking in online.

15. I want to change the towels and sheets, but I do not have the service contracted.

The towel and sheet change service is free of charge for stays of more than two weeks, and the change is carried out on Thursdays. If you would like an extra change, you can request the service at any time, but remember that it is best to contract it in advance to ensure availability.

16. During the days of vacation, I would like to hire a cleaning service.

We have several cleaning services for the apartments or houses, request this service before your arrival to ensure availability.

17. My apartment has Wifi but I can't find the password to access it.

In case your apartment or house has wifi, you can see the password in the pdf of the online check in.

18. In my apartment or house there is a technical incident and a technician must come, but I do not know when.

In case your apartment or house has a technical incidence, either you or Corredor Mató have reported it, from Corredor Mató we reserve the right to enter the apartment or house during your stay with previous notice in order to solve it. It is not obligatory that you stay in the apartment or house waiting for the technicians, from Corredor Mató we will organize the appointment so that it is as less annoying as possible.

Featured Accommodations - Rental

Ref: CM1802
HUTG-057260-54
Llafranc
Fantastic luxury villa in one of the most prestigious and exclusive areas of the Costa Brava. The property is situated on the top of the Sant Sebastià peak in Llafranc with magnificent views of the sea. Set in a very secluded and peaceful location with total privacy and a large 210m2 swimming pool and sports area, it is the perfect choice for a family holiday and the ideal location for a much needed rest. The exterior of the property provides us with everything we need for a luxury holiday, ideal for enjoying our stay where we find a large summer kitchen fully equipped with 2 barbecues, dishwasher, fridge and microwave and a great dining table to enjoy the Mediterranean cuisine in this privileged and unique property. The property has several seating areas, a covered outdoor chill-out area with 2 sofa areas and an uncovered chill-out area . The large swimming pool, 25 metres long and 2.5 metres deep, guarantees the enjoyment of the Costa Brava sun and together with the sports area where we can find a large court that can be adapted to a football, tennis or basketball court; entertainment is guaranteed. There is also a ping-pong table. A spacious bench area with a large open space for jogging and playing allows you to finish the day in this estate enjoying the beautiful nature of the area. The property has a large constructed area spread over 3 levels. On accessing the main floor we find a large entrance hall that takes us to a spacious and bright living room with 3 sofa areas, a large formal dining area and minibar area. This whole area enjoys a fantastic view to the outside and the sea. From the entrance hall there is also access to a second living room with TV and a table where you can play games in the evenings. This second living room also has an exit to the outside. On this same floor we have access to a second more informal dining area from which we also have views and access to the outside and which communicates with a large kitchen fully equipped and prepared for the capacity of the property. Finally, we have a bedroom with bunk beds and a complete bathroom with shower. On the first floor we find the sleeping area where we have a total of 8 bedrooms: A master suite with a double bed of 180 cm and TV from which you can access the terrace where you can enjoy a fantastic sea view, a bathroom with bathtub, a second bathroom with shower and wardrobe area. A double suite with a 160 cm bed and television, also with access to the terrace and a bathroom with shower. A double suite with access to the terrace and a bathroom with bathtub. A double suite with television and access to the terrace and a bathroom with bathtub. A double master suite with a 180 cm bed, television, access to 2 terraces and a bathroom with bathtub. A double master suite with a 180cm bed, access to the terrace and a bathroom with bathtub. All these suites have access to the terrace with views of the property and the sea. On the same floor at the back we find a double suite with television and a bathroom with shower. Next to this last room there is a bathroom with shower. The double rooms give the option of joining the beds and converting them into a 180 cm bed. On the ground floor of the property we can enjoy "The Monkey House" area where we find a disco floor, a fully equipped minibar and a billiard area. On this same floor we also have a courtesy bathroom and a large laundry room. The house has ventilation Next to this last room there is a bathroom with shower. The double rooms give the option of joining the beds and converting them into a 180 cm bed. On the ground floor of the property we can enjoy "The Monkey House" area where we find a disco floor, a fully equipped minibar and a billiard area. On this same floor we also have a courtesy bathroom and a large laundry room. The house has ventilation fans in all rooms, wifi connection throughout the property, emergency services, heating and a garage with a capacity for 6-8 cars. 7 hours daily cleaning from Monday to Saturday. Price per week: 17.480€ + VAT Capacity: 18 peopleHUTG-057260-54  
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Ref: CM1717
HUTG-054154-26
Mont-ras
Spectacular stone great country house with private pool and garden, located in Mont-Ras, in a privileged area, in the heart of Baix Emporda region. The house, completely restored in 2020, is located just 5 minutes away from the most beautiful beaches and coves of the Costa Brava, such as Calella de Palafrugell, Llafranc and Tamariu. Enjoy the best vacation of your life in this paradise!The perfect combination between the antiquity of the farmhouse and the modernity of the decoration and its facilities, together with the noble materials that cover the entire house, make MAS DEL SURO an ideal Premium accommodation to disconnect and intensely enjoy an unforgettable vacation. The distribution of the terrace and beautiful outdoor spaces invite you to relax, and the comfort that we find in the interior rooms will make you feel better than at home. MAS DEL SURO is a large country house that is distributed over two floors.   On the ground floor there is a small hall, dining room and kitchen area (on the right side of the house). The fully equipped kitchen maintains the classic character of a Catalan country house but fully adapted to current needs. Next to the kitchen there is a room with a double bed and private bathroom with shower. And next to the dining room we find another bedroom with two beds and a bathroom with shower that also can be used as a courtesy bathroom. On the left side of the house there is a pleasant living room with TV, fireplace and access to a large indoor barbecue area, perfect to enjoy local gastronomy with family members or friends, and also here there is an outdoor terrace area to enjoy lunch and dinner in the fresh air. It is possible to get to the garden and swimmimg pool from any area on this floor.   On the first floor there are three bedrooms: two of them en suite (the master suite has a bathrooms with shower and bathtub and another one - a bathroom with just shower) and with precious views of the pool and garden area and the third one has two single beds and a private bathroom with shower. All these bedrooms are equipped with air conditioning.   Outside, the house is surrounded by a large nice garden where where we find wonderful swimming pool with a terrace with lawn where you can refresh and sunbathe. Close to the pool, there is a fantastic chill-out area to relax. From all the territory you can enjoy a splendid view of the house itself and the garden.   The house has a large parking area at the entrance   Capacity: 10 PeopleHUTG-054154-26 100€ SUPPLEMENT FOR CLEANING FOR STAYS LESS THAN 1 WEEK. MINIMUM STAY OF 3 NIGHTS. THIS SUPPLEMENT IS NOT INCLUDED IN THE RENTAL PRICE.
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Ref: CM1765
HUTG-061766-70
Tamariu
Fantastic newly built house of ECO design that fuses luxury with sustainability thanks to the use of environmentally friendly materials, a real oasis in the middle of nature and only 800 metres from the centre and the beach of Tamariu. Conceived for the full enjoyment of nature thanks to its large floor to ceiling windows that fully connect the house with the outside, its ecological characteristics are felt from the first moment, with its solar energy system that allows the operation of the entire property and the collection of rainwater for recycling, all this without sacrificing the comfort and convenience of a luxury home. Villa Cactus is situated in an elevated position, designed to take full advantage of the magnificent panoramic mountain views. Divided into 2 levels it has a modern avant-garde interior, the spacious living-dining room enjoys a lot of light and is fully connected with the exterior and the garden and pool area thanks to the large windows that open up completely allowing the day area to be connected with the exterior. It has a stylish open plan kitchen, cleverly designed so that it can be converted into an independent kitchen thanks to a large sliding door. The kitchen is fully equipped with high-end appliances and a large pantry. Moving from the kitchen we access a large porch with a fantastic barbecue to enjoy the gastronomy of the Costa Brava with the family. On this same floor we find the sleeping area clearly differentiated where we have a bedroom with bunk bed and trundle bed that can sleep up to 4 people, a double bedroom with a bed of 160, a bathroom with shower, and a double bedroom en suite with a bed of 180 and bathroom with shower. Each bedroom has fitted wardrobes and access to the garden. Arriving at  the first floor we find the master suite with dressing room, a large bathroom with shower that thanks to its large window connects to the outside, separate toilet and a double bedroom with a king size bed that leads to a spectacular terrace that allows us to enjoy the nature and tranquility of the Costa Brava, on this terrace we find an outdoor shower. The exterior and the garden of the house give us great freedom thanks to the environment and the different spaces that we find, the diversity of cactus plantations that we find allow us to enjoy the property in the middle of an environment full of peace and tranquility where we also find a pleasant chill-out area that allows us to enjoy the long summer evenings.The ECO design pool has a depth of 1.5m without child protection system. Underfloor heatingAir conditioning Bathroom with wood panelsCapacity: 8-10 peopleNO SMOKING IS ALLOWED INSIDE THE HOUSEThe rental price includes 4 hours of daily cleaning serviceHUTG-061766- 70 
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